What happens if you can't access your data anymore?

7 Feb
2023

You have an artwork management tool but you can't access your data anymore. This means quite a bit. Whatever the cause. A technical failure, loss of data, theft, or bankruptcy of the software provider. The consequences can range from discomfort and loss of productivity to financial damage and reputational damage.

That's why it's important to be careful when choosing a software vendor and solution to reduce risks and protect your data.

If a software vendor goes bankrupt or has a business calamity, access to your data may be restricted or lost. This depends on how the data is stored and managed by the vendor.

Of course, your biggest concern is the continuity of your business process. You want to fulfill your (customer) agreements and ensure that you can deliver on time.

But how should you approach this now? It's important to remember that each situation is unique and that the approach that works best depends on the specific circumstances and any agreements that have been made. It is therefore recommended that you seek professional advice before taking action.

Can you prevent such a situation?

Yes! Our tips:

  • Choose the right software provider and also look at the parties that are already working with it.
  • Opt for a system that has data storage in the cloud. In the event of a failure/disaster
    or if many colleagues are working with the data at the same time, you can just keep working. There is a special backup procedure for working in the cloud so that your data remains accessible at all times.
  • Also, make sure that the supplier is AVG compliant.
  • Opt for a so-called Escrow arrangement. Simply put, the supplier gives
    guarantees that if they no longer provide services, you will have working software for a long time and therefore have your data.

If you're looking for an artwork management tool, keep the above tips in mind. You can reduce the risks and thus better protect your data.

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